Peoples State Bank has been proudly serving Illinois communities since 1875. With eight
locations across the state, we remain committed to our mission of being a community-focused
and customer-oriented institution. Our employees are at the heart of what we do, prioritizing
exceptional customer service. We are looking for a dedicated and detail-oriented individual to
join our team.
Job Title: Loan Operations Specialist
Salary Range: $17.00 – $21.00 per hour
FLSA Classification: Non-Exempt
Location: Newton, IL
Join Our Team at The Peoples State Bank!
Peoples State Bank is seeking a dependable, detail-oriented, and customer-focused Loan
Operations Specialist to join our team in Newton, IL. This position plays a vital role in
supporting the loan department by ensuring accurate loan processing, servicing, and reporting
while delivering exceptional customer service.
If you thrive in a fast-paced environment and enjoy working both independently and as part of a
team, we encourage you to apply.
Position Summary
The Loan Operations Specialist performs duties that support and enhance the overall loan
operations function. This includes booking and servicing loans, maintaining accurate records,
preparing reports for management, and communicating effectively with the loan department to
promote efficient and accurate workflow.
Key Responsibilities
Review and organize loan files to ensure complete documentation and compliance with
bank policies and regulatory requirements
Accurately book new loans and process loan transactions including payments, reversals,
and draw requests
Input and maintain loan information in the bank’s core system in accordance with
departmental standards
Scan and maintain loan documentation within the bank’s imaging system
Prepare loan-related reports for management as needed
Assist customers with loan inquiries while maintaining strict confidentiality
Provide exceptional customer service by answering phones and assisting customers with
loan-related questions or concerns
Communicate effectively with loan officers and other departments to ensure accurate and
timely processing
Qualifications & Skills
Required
High School Diploma or equivalent
Strong attention to detail and organizational skills
Excellent verbal and written communication skills
Strong customer service orientation
Proficiency in Microsoft Office Suite
Self-motivated with a proactive approach to problem-solving
Ability to work rotating Saturday shifts
Preferred
Previous banking or loan operations experience
Experience with core banking or imaging systems
Ability to manage multiple priorities in a fast-paced environment
Benefits:
Free Medical and Dental Insurance for Employees
Vision Insurance
Paid Time Off
Profit Sharing Plan
11 Paid Holidays
Free Life Insurance & AD&D
Free Long-Term Disability Insurance
Schedule:
Monday to Friday
Occasional Saturdays
Additional Information:
Employment is contingent on the successful completion of a criminal background check
and credit review
Why Peoples State Bank?
We are proud to be an Equal Opportunity Employer committed to building a diverse and
inclusive workforce. We value our employees and the communities we serve, and we welcome
all qualified applicants regardless of race, religion, gender, age, disability, veteran status, or any
other protected characteristic.
This job description is intended to describe the general nature of the position and does not
constitute an employment contract.
